Lock in these prices. Forever.
The first 50 providers to join Caelum get founding member pricing, guaranteed for life. Once they're gone, standard rates apply.
For solo operators and small teams
- Up to 15 clients
- 5 user accounts
- All care management features
- eMAR, scheduling, rota
- Family portal
- QR/NFC check-in
- Compliance and audit trail
- Phone and email support
For growing providers scaling up
- Up to 50 clients
- Unlimited users
- Everything in Starter
- Finance, invoicing, payroll
- Recruitment pipeline
- AI care plans and voice notes
- Xero integration
- Risk scoring and predictive analytics
For established multi-location providers
- Up to 150 clients
- Everything in Growth
- API access and webhooks
- Custom integrations
- Dedicated account manager
- Multi-location support
- SLA guarantee
- Custom reports and white-labelling
Feature comparison
A detailed breakdown of what's included in each plan.
| Feature | Starter | Growth | Professional |
|---|---|---|---|
| Carers | Up to 10 | Up to 30 | Up to 75 |
| Clients | Unlimited | Unlimited | Unlimited |
| Care plans | ✓ | ✓ | ✓ |
| Clinical assessments | ✓ | ✓ | ✓ |
| eMAR | ✓ | ✓ | ✓ |
| Scheduling and rota | ✓ | ✓ | ✓ |
| QR/NFC check-in | ✓ | ✓ | ✓ |
| Family portal | ✓ | ✓ | ✓ |
| Compliance audit trail | ✓ | ✓ | ✓ |
| AI care plan drafting | – | ✓ | ✓ |
| Finance and invoicing | – | ✓ | ✓ |
| Xero integration | – | ✓ | ✓ |
| Staff management | – | ✓ | ✓ |
| Recruitment pipeline | – | ✓ | ✓ |
| Compliance tools | – | ✓ | ✓ |
| Margin calculator | – | ✓ | ✓ |
| API access | – | – | ✓ |
| Custom integrations | – | – | ✓ |
| Custom reports | – | – | ✓ |
| Dedicated account manager | – | – | ✓ |
| Multi-location support | – | – | ✓ |
| Support | Email + Phone | Priority with SLA |
Common questions
Yes. Every plan includes a 14-day free trial with full access to all features. No credit card required. You get to see exactly how Caelum works for your service before committing.
After your 14-day trial, you choose a plan and billing starts. If you decide Caelum isn't for you, your data stays available for 30 days so you can export everything. No penalty, no awkward phone call.
Absolutely. You can upgrade or downgrade at any time. If you upgrade mid-cycle, we'll pro-rate the difference. If you downgrade, the new price kicks in at your next billing date.
Your data is encrypted in transit and at rest. We use UK/EU data centres, perform daily backups, and comply fully with GDPR. You own your data, always.
No. Caelum runs entirely in the browser. Your team can access it from any device with an internet connection. There's nothing to install, nothing to update.
Most providers are up and running within a day. We'll help you import your existing client data, care plans and staff records so the transition is as smooth as possible.
Yes. You can export your data at any time in standard formats. You own your data, and you should always be able to take it with you. We believe you should stay because the product is good, not because you're locked in.
Ready to get started?
Start your 14-day free trial today. No credit card required, no commitment.